EverHome Return & Refund Policy

We want you to love what you ordered. If something isn't right, we're here to help.

Return Window You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

How to Start a Return Email us at support@everhome.com with your order number and reason for return. We'll respond within 1-2 business days with return instructions.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5-7 business days. Please note your bank or card provider may take additional time to post the refund.

Non-Returnable Items

• Items marked as final sale
• Items damaged due to customer misuse
• Gift cards

Damaged or Incorrect Items If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo of the item. We'll arrange a replacement or full refund at no extra cost to you.

Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, in which case EverHome covers return shipping.

Late or Missing Refunds If you haven't received a refund after the timeframe above, first check with your bank or card provider, as processing times vary. If you've done this and still have concerns, contact us at support@everhome.com.